Watch out for your IStockphoto credits

I’m sure you are using IStockphoto, it’s a great site and makes our work so much easier. But be aware that if you buy credit in advance they will be valid only for one year. I knew that and bought 600 credits a year ago for our firm. After a year you cannot be sure anymore when the will expire and IStockphoto doesn’t send you any notice.

So mark the expiration date in your calender – maybe mark a few weeks earlier so that you won’t lose them, like I lost 201 credits.

Update 18/12/2009

I’ve been contacted by Istockphoto, they are watching the blogsit seems, and they reactivated my credits. They postponed the expiration date. Great costumer service – so if you get close to the expiration date and have a lot of credits it might be a good idea to contact their customer service, they may postpone it for you as well.

Update March 2010

The famous expiration emails don’t work with the corporate accounts.

2 Responses to “Watch out for your IStockphoto credits”

  1. KKT says:

    That’s not true. If you’ve supplied a valid email address, warning emails are sent at 90,60,30, and 7 days.

    • derfrankie says:

      I’ve actually have a corporate account with various users – so more than one valid email address. And no email arrived. They had always issues with this type of account, maybe they fixed it with the last revamp of their site, I couldn’t check. As I said, I like the site, and I wanted to point out to not rely soley on the emails send by a service provider – it is your money so you have to take care.